Return Policy
All sales are final. Each item is carefully reviewed, authenticated, and accurately described prior to listing.
We encourage customers to review all product details, images, measurements, and condition notes carefully before completing an order.
Item Condition & Disclosure
Condition varies across pre-owned pieces. Any notable wear or imperfections are disclosed in the product description and reflected in pricing. For a detailed explanation of our condition standards, please review our [Condition Scale].
Shipping & Delivery
Once an order has shipped, Momo’s Closet is not responsible for delivery delays, carrier issues, or packages marked as delivered. For full details, please review our [Shipping Policy].
Authenticity Guarantee
All items sold by Momo’s Closet are guaranteed authentic. Claims related to authenticity must be submitted within 48 hours of delivery and will be reviewed on a case-by-case basis.
Exceptions
Returns or refunds may be considered only in the rare event that:
- An item is materially misrepresented, or
- An error occurred on our part
Any exception is granted at the sole discretion of Momo’s Closet.
Contact Us
If you have questions prior to purchase, we encourage you to reach out before placing an order. [Contact us]
All sales are final. No exchanges, refunds or returns. Our merchandise is pre-owned and the conditions vary.
We welcome any questions regarding the size, fit, style or condition of an item. You can Contact Us Here or at hello@momoscloset.com
Condition Details
Learn more about condition details
Questions about Authenticity?
Please review our authenticity policy.